Faqs

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Samrat Academy can be logged in a single device at a time.

Sorry, there is no option to change your registered email Id in Samrat Academy.

You can watch the class as per the schedule , if you are unable to attend the class as per schedule then the class will be available to watch until the course validity in the library section of that subject.

Using Samrat Academy is easy just follow the below steps:

- Login to Samrat Academy.

- Click on "My Library" at top of the Shop page.

-Click on "Paid Courses" tab to see the course you have purchased .

If facing some technical issues in Samrat Academy what should I do ?
Clear the temporary memory file from the phone using clear cache option.
Logout and Login in the app again.
Restart the internet connection using flight mode option.
Make sure you have strong internet connection along with internet speed.
Uninstall & Reinstall the app.
If you are still facing any issues kindly write us on https://samrat.academy-support/ along with complete details along with device details.

To stay updated with the latest e content in Samrat Academy click on the Refresh button given at the top right of the screen in the following sections -
- Live Videos
- Live Tests
- My Library
- Notification
- Chapter List

We request you to follow the steps given below-
1. REFRESH your app regularly for the latest updates.
2. At home page check the live class section to get the schedule of the classes.

In this section the classes are displayed in 3 sections

a. Live Classes – Ongoing classes are displayed in this section.

b. Upcoming Classes- Classes which are to be held are shown in this section.

c. Completed Classes-The classes which are held within 24 hours on that day are displayed in that section. After that these classes are available in the library.

Forgot Password
Follow the steps given below -
Open Samrat Academy
Now enter your registered mobile number to Login the app.
If you have forgotten your password then click on Forgot Password given at the bottom left of the screen.
Then you will receive a OTP on your registered mobile number for verification.
If you haven't received the OTP then click on get OTP on call.
You can reset your password after entering the correct OTP.